This is what we store when a cash payment comes in¹: payment | account number | amount | currency | timestamp The GDPR does not apply in this case since the personal data on the envelope does not form a part of a filing system and are not intended to form part of a filing system. Please avoid writing your name or address on the envelope. Even if a person were to address the envelope, there is still no way to prove that he or she generated the account or is even using it. We have no way of knowing who made the payment and who the account belongs to. We will open the envelope, add time to the account (corresponding to the amount of cash sent), and then use a shredder to destroy the envelope and its non-money contents. Put the money in an envelope together with the payment token and send it to us. For more information please read our Privacy policy. If you choose a payment method where you are providing your personal data to Mullvad, such as PayPal, we will process and protect your information according to the GDPR and other applicable legislations. Some types of payment mean that personal data will be processed (such as e.g. You can find more information on how we handle each type of payment below. Mullvad accepts cash, Bitcoin, Bitcoin Cash, Monero, bank wire, credit card, PayPal, and Swish. You can pay money to the numbered account and therefore acquire more VPN time. Xxxxxxxxxxxx | xxxxxxxx | x How Mullvad handles payment information These accounts could have been created by 555,541 unique people, or by one person 555,541 times. Question: How many numbered accounts does Mullvad have?Īnswer: At the time of writing this post, Mullvad has 555,541 numbered accounts. This number is the only identifier a person needs in order to use a Mullvad account. This is a fundamental difference that sets us apart from most other services.Īnyone at anytime can create as many numbered accounts as they wish on our website. An account can be used by multiple people or by someone other than the person who initially generated it.Ī Mullvad account has two properties: the account number and the time remaining on that account. Instead, a random account number is generated, a so-called numbered account. When you sign up for Mullvad, we do not ask for any personal information – no username, no password, no email address. For more information please read our Privacy Policy. In those cases, we might process your personal data and the General Data Protection Regulation (“GDPR”) and other data protection laws may apply. However, in some situations we might process your personal data if you, for example, are making payments by a bank wire, PayPal, Swish, Stripe or are sending an e-mail or reporting a problem. We strongly believe in having a minimal data retention policy because we want you to remain anonymous. The underlying policy of Mullvad is that we never store any activity logs of any kind. Swedish legislation relevant to us as a VPN provider.How we handle emails and problem reportsĪll of our policies regarding data and its storage. Learn more about what this means and why we choose to operate this way. We don't operate that way – at all.We do not keep activity logs of any kind. "Free" services nearly always come at some cost, whether that be the time you spend watching an intro ad, the collection of your data, or by limiting the functionality of the service. But you can always celebrate your privacy with us for the same monthly rate 365 days a year (except on leap years of course)! Why no free plan? Not for Christmas or any other holiday or event that you can think of. But if you’re not satisfied with our VPN service, we offer a 30-day money back guarantee (except for cash payments due to anti-money laundering regulations). We hope you'll give our in-house Support Team ( a chance to solve any problems you encounter. You can use a Mullvad VPN account on up to 5 devices. How many devices can I use an account on? You’ll immediately get an account number and be able to choose a payment option. Start with one click to generate an account. You can also buy from resellers that offer Mullvad VPN at different price models than ours. Our accepted cryptocurrencies are discounted at 10% due to lower fees and less administration. We accept the following currencies: EUR, USD, GBP, SEK, DKK, NOK, CHF, CAD, AUD, NZD. Just put your cash and payment token (randomly generated on our website) in an envelope and send it to us. You bet, and please! Stay anonymous all the way. We accept cash, Bitcoin, Bitcoin Cash, Monero, bank wire, credit card, PayPal, Swish, Giropay, Eps transfer, Bancontact, iDEAL, and Przelewy24. Still got questions? Which payment methods do you accept?
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